← Hire Wisdom Blog

Resumes: Safeguarding PII when interacting with OpenAI

In the era of data-driven decision making, the use of Language Learning Models (LLMs) like OpenAI has become a game-changer. However, the question of data privacy, especially when parsing resumes, remains a significant concern. We, a InterviewPlan have always prioritized the privacy of our users, and to ensure we were not sending personal information to OpenAI, we developed a unique solution - Redactor. Here's an investigative look into how it works and why it's a model for other companies to follow.

Step 1: Identifying Personal Information

The first step in our process is to identify all personal information included in the content, specifically in resumes. This includes, but is not limited to, emails, driver's license numbers, social security numbers, addresses, and phone numbers. Our Redactor tool is designed to meticulously scan through the content, leaving no stone unturned.

Step 2: Replacing Personal Information

Once the personal information is identified, Redactor replaces it with made-up versions. This step is crucial as it allows the LLM to understand that these data points exist and can be interacted with, but they're random and not the original. This ensures that the integrity of the data analysis is maintained without compromising on privacy.

Step 3: Restoring the Original Information

After the parsing process, when we get the resume back, we replace the randomly generated Personally Identifiable Information (PII) with the actual PII we redacted originally. This ensures that the final output delivered to our clients is accurate and reliable, while the original data never leaves our secure environment.

Our Redactor tool has been a resounding success, having been implemented across thousands of resumes. The process has proven to be a reliable and efficient way to ensure data privacy while still leveraging the power of OpenAI's LLM.

We believe that our approach to data privacy is not just a best practice, but a standard that all companies should strive to meet. In an age where data is the new oil, it's crucial that we extract its value responsibly. We hope that our Redactor tool serves as a blueprint for other companies to ensure that resumes and other documents containing PII rarely make it to OpenAI or any other LLM.

In conclusion, the balance between leveraging AI and maintaining data privacy is a tightrope walk. But with tools like Redactor, we can ensure that we're walking this tightrope with the utmost safety and precision. As we continue to innovate and improve our processes, we remain committed to our mission of harnessing the power of AI while respecting and protecting the privacy of our users.

Generate, Interview, Hire!

InterviewPlan is the platform for hiring managers and recruiters who want to stop focusing on the tedium, and start focusing on finding great talent.